What are terms and conditions?

Terms and conditions (T&Cs) are the rules that govern how clients engage with your freelance services or use your website. They set expectations, limit your liability, and provide a legal framework for your business relationships.

When should you use them?

On your website if you sell anything online. As a supplement to your service agreements if you want standard business terms. And if you offer digital products, templates, or resources for download.

What's included

Services description - a general overview of what you offer and any limitations on your services.

Payment terms - standard payment expectations, accepted methods, late payment policies, and refund conditions.

Intellectual property - who owns what, licensing terms for digital products, and restrictions on reproducing your work.

Limitation of liability - caps on your liability and disclaimers for things outside your control.

Dispute resolution - how disagreements will be handled. Mediation first, then courts if needed. Specifies Australian law and jurisdiction.

Modifications - your right to update the T&Cs and how clients will be notified of changes.